Terms & Condition

Please read the following Terms & Conditions carefully before using the Services. By using the Services, you hereby agree and shall be deemed to have read and irrevocably and unconditionally agreed to the Terms & Conditions as set out here.

1. General: Subscriber may access and use the Services solely for its internal business operations and in accordance with the agreement between the parties (“Agreement”), including the ability for its Users to:
(a) view, copy, print and/or download the Content; and
(b) create derivative works of or through the use of the Content and make available such derivative works to Users. All Services ordered by Subscriber are provided by TradeData.Pro or its licensors and subject to the Agreement, including this Policy.

2. Changes: During the term, TradeData.Pro reserves the right to modify or discontinue the Services, including adding, removing or changing features or functionality, from time to time to reflect changes in, including but not limited to, applicable law, regulations, rules, technology or availability of data. TradeData.Pro will notify Subscriber of any material changes to Subscriber’s ability to access or use the Services or discontinuation of any Services.

TradeData.Pro may, from time to time and at its sole and absolute discretion, amend, vary or modify the Terms & Conditions without giving prior notice and such amendments shall be effective immediately upon inclusion / publication of such amendment herein.

3. Rights: TradeData.Pro hereby grants to Subscriber a revocable, non-exclusive, and non-transferable limited right to use the Services solely for Subscriber’s internal business operations of the Subscriber during the Term, including the ability for Users to:
(a) view, copy, print and/or download the Content; and
(b) create derivative works of or through the use of the Content and make available such derivative works to Users. As between TradeData.Pro and Subscriber, TradeData.Pro and its licensors retain all ownership and intellectual property rights in and to the Services, including the Content contained in any derivative works created by Subscriber thereof, and/or anything developed or delivered by or on behalf of TradeData.Pro under the Agreement. Nothing contained herein shall be construed as conferring to Subscriber, by implication or otherwise, any intellectual property rights in and to the Services.

4. Limitations and Restrictions on Use: By accessing or using the services provided by TradeData.Pro, you agree to abide by the following limitations and restrictions on use. These restrictions apply to subscribers, their designated users, and any third parties accessing or using TradeData.Pro's services.
(a) Program and Service Markings: You shall not remove or modify any program or service markings, trademarks, or proprietary notices belonging to TradeData.Pro, its affiliates, or licensors.
(b) Use of Trademarks: You shall not use TradeData.Pro's trademarks without prior written consent.
(c) Modification and Reverse Engineering: You shall not modify, disassemble, decompile, reverse engineer, reproduce, republish, copy, or create derivative works of any part of the infrastructure.
(d) Framing and Mirroring: You shall not "frame" or "mirror" any services provided through the Internet.
(e) Benchmarking and Testing: You shall not perform or disclose benchmarking, vulnerability scanning, password cracking, penetration testing, availability testing, or performance testing of the services without explicit authorization.
(f) Interference with Proper Operation: You shall not use any device, software, or routine that could damage or interfere with the proper operation of the services, including crawling of our data, stealing, reselling our data, or unauthorized sharing of accounts.
(g) Service Operation: You shall not inhibit the operation of the services, including but not limited to engaging in denial of service attacks, extended session lengths, or conducting search queries that TradeData.Pro, at its sole discretion, reasonably determines to be abusive.
(h) Competitive Products and Services: You shall not develop, support, or assist third parties in developing, supporting, or assisting with products or services that directly compete with TradeData.Pro's services.
(i) Commercial Exploitation: You shall not license, sell, resell, transfer, assign, distribute, outsource, permit timesharing or service bureau use, commercially exploit, or otherwise make available the services to third parties, including any materials generated by the services.
(j) Unlawful Use: You shall not access or use the services in a manner intended to harass or cause damage or injury to any person or property, violate a third party's privacy, contractual or property rights, violate applicable laws, ordinances, or regulations, or access or use the services for any purpose other than as expressly permitted by the Agreement. Violation of these terms and restrictions may result in legal action, as well as the termination of access to TradeData.Pro services. Users are expected to adhere to these provisions to ensure lawful and respectful use of the services.

5. Disclaimers: The Services, data, information, and any other resource provided by TradeDataPro to the Subscriber in any form are solely for informational purposes. The Subscriber (or reader) is strictly prohibited from using the same (or any portion of the same) as evidence, exhibit or proof in any judicial proceedings, legal actions, regulatory investigations, arbitration or any other legal forum. TradeDataPro cannot guarantee the availability, provision, quality, accuracy, integrity or reliability of the Services and such Services are provided “as is”. Additionally, the frequency of data updates can vary depending on several factors, including the data source, availability, and relevance, and the exact update schedule may vary for different types of data and regions. TradeDataPro reserves the right to modify, restrict, or discontinue data availability for specific regions at its sole discretion, provided the platform and other Services remain operational. TradeDataPro does not represent or warrant
(a) that the Services will be error-free or uninterrupted,
(b) that any information provided by a third party source will be error-free,
(c) that there is no trace of defects or viruses coming from any of the third-party sources made available on the website, or
(d) that the Services will meet Subscriber’s expectations, requirements or any other purpose(s) that the Subscriber wishes to use the Services for. Except to the extent prohibited by law, TradeDataPro, its affiliates and licensors disclaim all warranties, including any implied warranties or conditions of merchantability, satisfactory quality, title, non-infringement, fitness for a particular purpose, or warranties arising out of any course of dealing or usage of trade. Where the website contains links to other third-party websites, such links are only for the convenience of the reader, user or browser, TradeDataPro does not recommend or endorse the contents of the third-party sites.

6. Limitation of Liability: Under no circumstances shall TradeData.Pro, its affiliates and/or licensors be liable to subscriber or any other party for indirect, incidental, consequential, special, punitive, or exemplary damages, or any loss of revenue, profits, sales, data, data use, goodwill or reputation (even if such damages are foreseeable or where TradeData.Pro has been advised or has knowledge of the possibility of such damages). Furthermore, TradeData.Pro, its affiliates and/or licensors will not be responsible for any compensation, reimbursement or damages arising in connection with:
(a) subscriber’s inability to use or access the Services as a result of:
(i) suspension or termination of the agreement;
(ii) subscriber’s decision not to use the services;
(iii) TradeData.Pro’s discontinuation of any or all of the services; or
(iv) a force majeure event;
(b) the cost of procurement of substitute goods or services;
(c) any investments, expenditures or commitments by subscriber in connection with the agreement. Under no circumstances shall the aggregate liability of TradeData.Pro, its affiliates and/or licensors arising out of or in relation to the agreement, whether in contract, tort or otherwise, exceed the total amounts actually paid by subscriber for the services under the agreement giving rise to the liability during the twelve (12) months immediately preceding the event giving rise to such liability.

7. Indemnification: If a third party makes a claim against TradeData.Pro arising out of or in connection with: (a) any breach of the Agreement or violation of applicable law by Subscriber or any User;
(b) any Materials furnished by Subscriber or any User, whether generally or in conjunction with the Services; or
(c) any dispute between Subscriber or any User, Subscriber shall, at the Subscriber’s sole cost and expense, promptly defend and hold harmless TradeData.Pro against such claims and indemnify TradeData.Pro and its employees, officers and directors for any damages, liabilities, costs and expenses (including any reasonable attorney’s fees) awarded by a court to the third party claimant or agreed upon in a settlement, provided such settlement has received TradeData.Pro’s prior written consent.

8. Confidentiality: In the performance of this Agreement, each party and/or its Representative may disclose (collectively, the “Discloser”) Confidential Information to the other party and/or its Representative (collectively, the “Receiver”). Receiver acknowledges and agrees that the Confidential Information provided by Discloser shall remain the sole and exclusive property of Discloser. Receiver shall not disclose, reproduce, use, distribute, or transfer, directly or indirectly, in any form, by any means, or for any purpose, the Confidential Information provided by Discloser, except as expressly provided under the Agreement. The disclosure of such Confidential Information to Receiver does not confer upon Receiver any license, interest, or rights of any kind in or to the Confidential Information, except as expressly provided under the Agreement. Confidential Information shall not include information that: (a) is or becomes publicly available through no act or omission of the Receiver;
(b) was in the Receiver’s lawful possession prior to the disclosure and had not been obtained by the Receiver either directly or indirectly from the Discloser;
(c) is lawfully disclosed to the Receiver by a third party without restriction on the disclosure; or
(d) is independently developed by the Receiver without the use of the Discloser’s Confidential Information. The Discloser shall disclose only such Confidential Information as is reasonably necessary to the facilitate the purpose of the Agreement. The Receiver acknowledges and agrees that:
(i) it will use the Confidential Information solely in connection with the Agreement unless otherwise expressly authorized in writing by the Discloser;
(ii) it will protect the Confidential Information using efforts no less protective than those it uses to protect its own proprietary information and in no event less protective than a reasonable standard;
(iii) it will not alter, deface, copy, convert into human readable form, create derivative works, distribute, disassemble, decompile, reverse engineer, reproduce, translate or otherwise modify the Discloser’s Confidential Information or any copy, adaptation, extract, transcription or merged portion thereof; and
(iv) will only disclose to its Representatives with a “need to know” provided that the Receiver ensures that such Representatives will be bound by written non-disclosure agreements substantially similar to those set forth in the Agreement. Each party is responsible for a breach of this Agreement by its Representatives and the party agrees to take, at its sole expense, all reasonable measures (including, but not limited to, instituting court proceedings) to restrain its Representatives from prohibited or unauthorized disclosure or use of Discloser’s Confidential Information. If the Receiver is required to disclose Confidential Information pursuant to a judicial order, subpoena, search warrant, regulatory requirement, statutory requirement or other operation of law, prior to disclosing Confidential Information, the Receiver, if permitted by law and if its reasonably practical in the circumstances, will provide reasonable written notice to the Discloser in order to allow the Discloser to take any available protective action prior to such disclosure.

9. Force Majeure: Neither Party shall be held liable for any failure or delay in performance caused by conditions beyond its reasonable control such as, but not limited to, an act of war, fires, floods, acts of God, governmental or regulatory restrictions, power or telecommunication outages or failures, natural disasters, or acts of terrorism (each a “Force Majeure Event”). Each Party shall use reasonable efforts to mitigate the impact of a Force Majeure Event. Variations in data availability resulting from a Force Majeure Event shall not constitute a breach of this Agreement, provided the platform and core Services remain operational. This Section does not relieve the Subscriber of its obligation to pay for the Services.

10. Dispute Resolution: Except for the right of either party to apply to a court of competent jurisdiction for interim or interlocutory relief or other provisional remedy to prevent irreparable harm pending final determination or to pursue a claim for infringement of any intellectual property right, any dispute or controversy between the parties arising out of or relating to the Agreement (each, a “Dispute”) shall be resolved by good faith negotiations between the parties which negotiations shall not terminate until the Dispute has been considered by a senior officer of each party.

In the event that a Dispute is not able to be successfully resolved by way by good faith negotiations between the Parties and after being considered by a senior officer of each Party, such Dispute shall be shall be referred to and finally resolved by arbitration administered by the Singapore International Arbitration Centre (“SIAC”) in accordance with the Arbitration Rules of the Singapore International Arbitration Centre (“SIAC Rules”) for the time being in force, which rules are deemed to be incorporated by reference in this clause.

The seat of the arbitration shall be Singapore.

The Tribunal shall consist of one (1) arbitrator.

The language of the arbitration shall be English.

11. Miscellaneous: Subscriber may not assign the Agreement or give or transfer the Services, or any interest in the Services, to another individual or entity. The parties are independent contractors and each party agrees that no partnership, joint venture or agency relationship exists between the parties. Failure by either party to enforce any provision of the Agreement shall not be deemed a waiver of future enforcement of that or any other provision in the Agreement. Each party agrees to comply with all applicable laws, regulations, and ordinances relating to its performance under the Agreement. No third party beneficiary relationships are created by the Agreement. The Agreement constitutes the complete, final and exclusive statement of the governing provisions between the parties with respect to its subject matter and supersede any and all other agreements or understandings, written or oral, with respect thereto. Any terms and conditions in Subscriber’s purchase order or similar document are void and have no legal effect notwithstanding TradeData.Pro’s acceptance or acknowledgement of such order or similar document. If any provision of the Agreement is held to be invalid or unenforceable, that provision will be struck and the remaining provisions shall be enforced. Notwithstanding any agreement with a third party or any provision of law, regulation or Agreement, if Subscriber is an agency of or a government organization, then Subscriber’s rights in respect of the Services shall not exceed the rights provided under the Agreement. Unless expressly noted otherwise, the Agreement shall not be modified or amended or any term within the Agreement waived except as mutually agreed by TradeData.Pro and Subscriber in writing.

12. Definitions: "Affiliate" means any corporation that: (a) is controlled, either directly or indirectly, by a party; (b) is under common voting control, either directly or indirectly, with the party; or (c) that controls the party; as the case may be, where “control” means the ability to vote greater than fifty percent (50%) of the outstanding voting securities in such corporation.

"Confidential Information" means information (including any copies, extracts, summaries or adaptations of such information), regardless of the form of its disclosure, that is either: (a) clearly marked as “Confidential” or “Proprietary” at the time of disclosure or identified as such in a written summary delivered within ten (10) days following the disclosure; or (b) that by its nature or by the circumstances in which it is disclosed, ought reasonably be considered to be confidential. The parties agree that: (i) all information relating to business processes, information technology systems and requirements, products (including product features and any information that is embedded in or related to a party’s product, technology or services or to the development, testing and commercial exploitation thereof), the Services, sales and marketing plans, customers, prospective customers, target markets, pricing and financial data shall be deemed to be Confidential Information of the Discloser; and (ii) the terms of the Agreement shall be deemed to be Confidential Information of TradeData.Pro.

"Content" means trade databases and trade solutions, in addition to the services as provided under the service agreement that may be entered into between the Subscriber and TradeData.Pro (or its related entity) (where applicable).

"Credentials" means an identification code and a password for each individual User provided by TradeData.Pro to access and use the Services.

"Infrastructure" means all software, technology, websites, platform and any updates or changes to the foregoing owned, licensed or utilized by TradeData.Pro in connection with the delivery and use of the Content. “Materials” means any information, report, analysis, design, specification, instruction, software, hardware or other material.

"Representative" of a party shall mean any employees, directors or officers of a party and/or its Affiliate, agent, advisors or subcontractors.

"Services" means the Content and the Infrastructure.

"Trademarks" means any trademarks, service marks, service or trade names, logos and other designations of TradeData.Pro, its Affiliates and/or licensors that are made available to Subscriber in connection with the Agreement.

"User" means an employee, contractor or agent authorized by Subscriber to access and use the Services in accordance with the Agreement.

TradeData.Pro follows a no-refund policy upon receipt of payment. As our products and services provided are classified as intangible or virtual goods, no refunds shall be granted for one-time transactions under any circumstances. Subscribers expressly acknowledge and agree that access to data for certain regions may be restricted or discontinued due to operational decisions or external factors beyond TradeData.Pro's control. Such restrictions or discontinuations shall not constitute a failure of the platform or subscription services and shall not entitle Subscribers to any refunds, adjustments, or offsets. Subscribers are strongly encourage to thoroughly assess their needs and confirm the suitability of TradeData.Pro's services before making any payments.